Coronavirus Updates - Carson Tahoe Health

Click Here For Homemade Mask Pattern & Donation Information

For information on treating respiratory symptoms and when to seek care, please call the COVID-19 Carson City Health & Human Services Hot Line at (775) 283-4789.

Limiting Visitation

Based on guidance from the CDC and the principal of social distancing, Carson Tahoe Health is taking measures to protect patients, visitors, and staff from the potential spread of COVID-19.

New Visitor Limitation Guidelines (6/8/2020):

  • No visitors age 12 and under.
  • Routine visiting hours for inpatient units will be 2 – 6 pm, limited to one visitor per patient (please no large groups or families)
  • Exceptions will be made for patient’s in critical condition, at the discretion of the caregiver, or for companions who are essential to the care of the patient regarding knowledge of the patient’s condition, medical history, and social support
  • Women’s and Children’s Units will be restricted to two birth partners/visitors per patient, total
  • One visitor can accompany emergency room patients & AIC patients back to the care area other
  • Isolation units will remain on a no visitor restriction, but we will need to be aware of extenuating circumstances on a patient by patient basis.
  • All patients and visitors will still be screened upon entry, must wear a mask, and adhere to social distancing guidelines.

Thank you for your patience and understanding to help us keep our community safe!

Surgery Update: Beginning Monday, May 11, we began increasing the number of time-sensitive, medically necessary surgeries performed through Carson Tahoe Health. Clinical criteria have been established to evaluate each case. Census and personal protective equipment (masks, gloves, etc.) supplies will govern the speed at which these increases are implemented.

Controlled Access & Location Closures

The main entrance and emergency room entrance at the Regional Medical Center will be the only way for the public to enter the facility. The Regional Medical Center main entrance will be open from 6:00am to 6:00pm. Before 6:00am or after 6:00pm all public access is through the main emergency department entrance.

Please be aware that upon entrance into all Carson Tahoe locations, you will be screened for cough and fever, as well as asked to use hand sanitizer. If symptomatic, the patient will be given a mask and isolated for further screening, or even be asked to leave the facility to self-isolate. All staff, patients, and visitors are wearing masks for an additional safety precaution. If you do not have one upon entry, you will be given one.

The Carson Tahoe Health Clinics at Walmart on College Parkway/Market St. and Topsy Ln are both open. The Walmart Clinic in Gardnerville will remain closed until further notice.

Carson Tahoe Medical Group (CTMG) has rescheduled all annual wellness exams and is utilizing telemedicine through Zoom and telephone to conduct patient follow-up visits.

If you are seeking medical attention regarding something other than respiratory concerns, please visit our Urgent or Emergent Care

Access To Care

Please stay home if you’re feeling sick. If you feel you need medical attention for respiratory illness/cough/fever, please call the Carson City Health & Human Services COVID-19 hotline (775) 283-4789 to determine if you need to seek further medical care. If you have worsening shortness of breath, please visit the Emergency Department.

Respiratory Care Tent – Updated The tent outside of our emergency room is currently closed. As a reminder, if you are experiencing mild symptoms of COVID-19 or have a physician’s order, we ask that you head to our Carson Urgent Care. Carson Tahoe is NOT doing routine testing on asymptomatic patients. Free testing is available to Quad (Carson, Story, Douglas, and Lyon) County residents on certain days via Carson City Health and Human Services.

CTH reminds community members and visitors alike that the best way to prevent infection is to avoid being exposed to COVID-19:

  • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or disinfecting wipe.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when sick.
  • Practice social distancing

Ways to Support Carson Tahoe Health Patients and Caregivers

We have always known that our strength is in our people. When we all come together, we can meet any challenge. As we rise to meet the healthcare challenges currently facing our community, we encourage you to lend your support in the following ways:

Send Love, Cheer, and Art through the Mail. Support our COVID-19 Response with Monetary Gifts. Donate Personal Protective Equipment. For more information, please visit our Join Our Effort to Prepare for the COVID-19 Pandemic.

Given the current national supply shortages, we are encouraging donation of the following protective equipment, as we may need it down the road:

  • Masks (N-95 preferred)
  • Head coverings
  • Disposable surgical gowns
  • Gloves
  • Shoe covers
  • Eye protection
  • PAPRs
  • Face Shields
  • Hand Sanitizer

If you would like to donate these items, please pull up to the front entrance of the Carson Tahoe Health Regional Medical Center at 1600 Medical Parkway in Carson City between 9AM and 5PM, Monday thru Friday. A staff member will be present to receive your donation. If you have a question about whether we need other items donated, please send all inquiries to philanthropy@carsontahoe.org.

Send all art, letters, cards, and monetary donations to:
Carson Tahoe Health
ATTN: Center for Philanthropy
1600 Medical Parkway
Carson City, Nevada 89703

Monetary donations can be mailed to the above address, or you can donate online at carsontahoe.com/give.

Media Information

Additional Information