For information on treating respiratory symptoms and when to seek care, please call the COVID-19 Carson City Health & Human Services Hot Line at (775) 283-4789.

Limiting Visitation

Based on guidance from the CDC and the principal of social distancing, Carson Tahoe Health is taking measures to protect patients, visitors, and staff from the potential spread of COVID-19. At this time, we are not allowing patient visitors, with the exception of labor & delivery, a necessary caregiver, or immediate family for the critically ill.

Please read the latest visitor policy for Carson Tahoe Health beginning Wednesday, March 18. Thank you for your patience and understanding to help us keep our community safe!

Elective/Non-Urgent Procedures

In accordance with recommendations from the U.S. Surgeon General and the American College of Surgeons, the Carson Tahoe Health Medical Executive Committee decided that effective 1800 (6:00 PM) Friday, March 20, elective/non-urgent surgeries and procedures will be postponed until at least April 20,2020. The elective/non-urgent surgery & procedure plan will be reassessed and extended, if needed. The new guidelines do not apply to emergency surgeries/procedures. Patients who have been affected by this change will be notified by Carson Tahoe Health staff as soon as possible.

Carson Tahoe Medical Group (CTMG) has rescheduled all annual wellness exams and is utilizing telemedicine through Zoom and telephone to conduct patient follow-up visits. For CTMG patients who have symptoms for respiratory illness, patients are still directed to the drive thru clinic at 775 Fleischmann Way (parking lot across the street from the Specialty Medical Center).

CTH reminds community members and visitors alike that the best way to prevent infection is to avoid being exposed to COVID-19:

  • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or disinfecting wipe.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when sick.
  • Practice social distancing

Controlled Access & Location Closures

The main entrance and emergency room entrance at the Regional Medical Center will be the only way for the public to enter the facility. The Regional Medical Center main entrance will be open from 6:00am to 6:00pm. Before 6:00am or after 6:00pm all public access is through the main emergency department entrance. Additionally, we are screening everyone for fever, cough, or signs of respiratory illness upon entry to our locations. If signs of a respiratory illness are detected, the patient may be presented a mask and isolated for further screening, or even be asked to leave the facility to self-isolate.

Please be aware that upon entrance into all Carson Tahoe locations, you will be screened for cough and fever, as well as asked to use hand sanitizer.

The Carson Tahoe Health Clinics at Walmart are temporarily closed until further notice. This is so we can redirect our resources to address the increasing demand for healthcare services.

If you are seeking medical attention regarding something other than respiratory concerns, please visit our Urgent or Emergent Care

Access To Care

Please stay home if you’re feeling sick. If you feel you need medical attention for respiratory illness/cough/fever, please call the Carson City Health & Human Services COVID-19 hotline (775) 283-4789 to determine if you need to seek further medical care. If you have worsening shortness of breath, please visit the Emergency Department.

Respiratory Care Tent – A medical tent outside Carson Tahoe Emergency Department has been set up at the Regional Medical Center and is operational. Right now the tent will serve as a designated area to screen/triage patients concerned with respiratory illness, not as a COPVID-19 testing center. This area can accommodate both drive-up patients (screened in their vehicles) and walk-up patients. Drive-Up patients will be asked to wait in their vehicles and call (775) 445-6675 for further medical assistance.

Ways to Support Carson Tahoe Health Patients and Caregivers

We have always known that our strength is in our people. When we all come together, we can meet any challenge. As we rise to meet the healthcare challenges currently facing our community, we encourage you to lend your support in the following ways:

Send Love, Cheer, and Art through the Mail. Support our COVID-19 Response with Monetary Gifts. Donate Personal Protective Equipment. For more information, please visit our Join Our Effort to Prepare for the COVID-19 Pandemic.

Given the current national supply shortages, we are encouraging donation of the following protective equipment, as we may need it down the road:

  • Masks (N-95 preferred)
  • Disposable surgical gowns
  • Gloves
  • Shoe covers
  • Eye protection
  • PAPRs
  • Face Shields
  • Hand Sanitizer

If you would like to donate these items, please pull up to the front entrance of the Carson Tahoe Health Regional Medical Center at 1600 Medical Parkway in Carson City between 9AM and 5PM, Monday thru Friday. A staff member will be present to receive your donation. If you have a question about whether we need other items donated, please send all inquiries to philanthropy@carsontahoe.org.

Send all art, letters, cards, and monetary donations to:
Carson Tahoe Health
ATTN: Center for Philanthropy
1600 Medical Parkway
Carson City, Nevada 89703

Monetary donations can be mailed to the above address, or you can donate online at carsontahoe.com/give.

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