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Carson Tahoe Health
Carson Tahoe Health proudly honors Juan Juarez Razo of our Telemetry team with The DAISY Award for the extraordinary patience, compassion, and respect he brings to every patient interaction.
Juan was nominated by the family of a 91-year-old patient following her week-long hospital stay. Throughout her time at Carson Tahoe Health, he cared for her with remarkable calmness and professionalism, ensuring she received excellent care while making certain her family’s concerns were acknowledged and addressed.
One moment especially demonstrated how deeply Juan cared for the patient’s comfort and dignity. When her hearing aid went missing, Juan immediately began searching for it, even looking through the bed alongside her family. Though simple, his response reassured the family that their mother mattered to him as a person, not only as a patient.
Despite the challenges surrounding the hospital stay, Juan left a lasting impression on the entire family. As their final point of contact before discharge, he gave them confidence and reassurance. His genuine kindness and compassion showed them how deeply he cared for their mother.
The nominator shared, “Juan’s excellence in nursing made a difficult experience better for both my mother and our family. He is truly deserving of recognition.”
The DAISY Award is a nationwide recognition program honoring nurses who go above and beyond to provide exceptional patient care. Juan embodies the spirit of this award and the heart of Carson Tahoe Health’s people-first culture. His attentiveness, clinical excellence, and compassion demonstrate the meaningful difference extraordinary nursing care can make for patients and the families who walk alongside them.
Congratulations, Juan, on this well-deserved honor. Thank you for ensuring every person in your care feels heard, respected, and valued.
Know a healthcare hero who made a difference in your visit? Nominate them for The DAISY Award today: https://www.carsontahoe.com/daisyawards.html
